My attempts of getting my bank account in a better shape have taken another blow this morning. Here comes another article for the ‘crime’ section of my blog (José, I hope you are happy now!
).
As we all know, I am really good at losing things (one of the numerous superpowers I possess). But the only thing I actually got stolen during the last 12 months of traveling was a pair of smelly sneakers. Until last night, when 500€ (to be precise: 491.08€) miraculously disappeared from my bank account. That’s not cool. The money was withdrawn from a bank in Lima, Peru. I have never even been to Peru (yet). How this is even possible is beyond me. I could not contact my bank directly because their service number cannot be reached via Skype. So, my dad (who has access to my account) had to take care of this. The bank blocked my card but what’s going to happen to the 500€ is unclear. The bank person in charge did not reply my email, yet but told my dad something about a police report. I wonder how and where from I am supposed to get this police report. From Germany (via phone?), from Costa Rica or do they expect me to fly to Lima to file the report there…
This is frustrating. And I am still puzzled as of how this is possible. Unlike my other (legit) cash withdrawals here from Costa Rica, the fraudulent one says ‘Lastschrift‘. But then the statement also says it was done with my debit card (‘EC-Karte‘). But that card is in my pocket. It was never lost. I am pretty careful when withdrawing money from an ATM and watch out for suspicious things. I always cover my hand when entering the PIN number.
If any of you has experience with a similar situation and has any advice for me to get my money back, please let me know…
Update: Thanks everyone for the feedback. I talked to the bank. It was not a real ‘Lastschrift’ but someone withdrew money from an ATM with a duplicate of my debit card. My bank asked me to file a police report here in Costa Rica which I did (needed a translator as the cop didn’t speak English). Now I need to fill out some additional paperwork and send it all off to the bank. Within a few weeks the bank should refund the money.
A few days ago, I noticed that my credit card was blocked again (this must be the forth or fifth time this year). I called and it turns out that someone in Peru withdrew about 500 Euros with it! What a surprise. Apparently, that fraudster did a proper job and stole my credit card information, too. The employee at Barclay said this happens all the time. I’m not sure if I need to get a police report for this one, too. She did not mention anything. My problem right now is that I have no way to withdraw money until the new cards arrive in Costa Rica and I have not that much cash left.




























